Last Updated: 05 February 2026
Privacy Policy for Cincinnati Metro Locksmith
Cincinnati Metro Locksmith ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, the measures we take to safeguard it, and your rights concerning your personal data. By using our services or interacting with our website, you agree to the terms of this Privacy Policy.
Cincinnati Metro Locksmith is located in Cincinnati, OH, USA, and operates its services out of Clifton Heights, Cincinnati, OH 45219.
1. Information We Collect
We collect information to provide our locksmith services effectively, communicate with you, and improve your experience with Cincinnati Metro Locksmith.
1.1 Information You Provide Directly To Us
When you engage with Cincinnati Metro Locksmith, you may provide us with personal information through various channels:
* Contact Forms: When you fill out a contact or service request form on our website, we collect information such as your name, email address, phone number, physical address (for service calls), and a description of the locksmith service you require. * Phone Calls: When you call Cincinnati Metro Locksmith for service or inquiries, we collect similar information, including your name, phone number, service address, and details about your locksmith needs (e.g., type of lock, vehicle make/model for automotive locksmith services). We may also record calls for quality assurance and training purposes, and you will be informed if a call is being recorded. * Email Communications: When you email us, we collect your email address and any information you include in your message. * In-Person Interactions: During service calls, our technicians may collect or verify information necessary to perform the requested service, such as property access details or vehicle identification.
1.2 Information Collected Automatically
When you visit the Cincinnati Metro Locksmith website, certain information is automatically collected through cookies and similar tracking technologies:
* Usage Data: This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and the dates/times of your visits. * Device Information: We may collect information about the device you use to access our website, including device type, unique device identifiers, and mobile network information.
2. How We Use Your Information
Cincinnati Metro Locksmith uses the information we collect for the following purposes:
* To Provide Locksmith Services: To schedule, dispatch, and complete your requested locksmith services, including emergency lockout assistance, lock repair/replacement, key duplication, and security system installations. * To Communicate With You: To confirm appointments, provide updates on service status, respond to your inquiries, send invoices, and deliver important service-related notices. * For Billing and Payment Processing: To process payments for services rendered. * To Improve Our Services and Website: To understand how our services are used, analyze website traffic, and enhance the functionality and user experience of the Cincinnati Metro Locksmith website. * For Internal Record Keeping: To maintain accurate business records and for administrative purposes. * For Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests. * To Prevent Fraud and Ensure Security: To protect our services and clients from fraudulent activities and unauthorized access.
3. Data Protection and Security Measures
Cincinnati Metro Locksmith implements robust security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
* Secure Servers: Our website and data storage utilize secure servers and data encryption where appropriate. * Access Controls: Access to your personal information is restricted to authorized employees and service providers who need the information to perform their job functions. * Data Minimization: We only collect personal information that is relevant and necessary for the purposes outlined in this policy. * Regular Security Reviews: We periodically review our security practices to ensure they remain effective and up-to-date.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information with Third Parties
Cincinnati Metro Locksmith does not sell your personal information to third parties. We may share your information in the following limited circumstances:
* Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, providing services to you, or maintaining our website. This includes, but is not limited to, payment processors, IT support, and analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event that Cincinnati Metro Locksmith is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information. * With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
5. Third-Party Services and Links
5.1 Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects information such as your IP address, browser type, operating system, and pages you visit on our site. This data is used to analyze website traffic, understand user behavior, and improve our website's performance and content. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
5.2 Payment Processors
When you make payments for services, your financial information is processed by secure third-party payment processors. Cincinnati Metro Locksmith does not directly store your full credit card details. This information is encrypted and handled directly by the payment processor in accordance with their own privacy policies and industry security standards (e.g., PCI DSS).
5.3 External Links
Our website may contain links to other websites that are not operated by Cincinnati Metro Locksmith. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Cookies and Tracking Technologies
The Cincinnati Metro Locksmith website uses "cookies" and similar tracking technologies to enhance your experience.
* What are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. * How We Use Cookies: We use cookies for various purposes: * Essential Cookies: Necessary for the website to function correctly, enabling core functionalities like navigation and secure access. * Analytics Cookies: To collect information about how visitors use our website, helping us understand popular pages and identify any issues. This data is aggregated and anonymous. * Functional Cookies: To remember your preferences and choices, providing a more personalized experience. * Managing Cookies: Most web browsers allow you to control cookies through their settings. You can usually configure your browser to reject all cookies, accept only certain types of cookies, or alert you when a website tries to place a cookie. Please note that disabling cookies may affect the functionality of the Cincinnati Metro Locksmith website.
7. Your Rights Under Applicable US State Privacy Laws
Depending on your state of residence, you may have specific rights regarding your personal information under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). While Cincinnati Metro Locksmith may not meet all the specific thresholds for certain state laws, we are committed to respecting privacy rights. These rights may include:
* Right to Know: The right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we have shared it. * Right to Correct/Rectify: The right to request the correction of inaccurate personal information we hold about you. * Right to Delete: The right to request the deletion of personal information we have collected about you, subject to certain exceptions (e.g., to complete a transaction, comply with legal obligations). * Right to Opt-Out of the Sale or Sharing: The right to opt-out of the "sale" or "sharing" of your personal information. As stated previously, Cincinnati Metro Locksmith does not sell your personal information. We may share certain data for cross-context behavioral advertising (e.g., via analytics tools), and you have the right to opt-out of such sharing. * Right to Limit Use and Disclosure of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services. * Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us using the "Contact Us" section below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
8. Data Retention
Cincinnati Metro Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, communication, internal record keeping, and to comply with legal, accounting, or reporting requirements.
Once your information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. Cincinnati Metro Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
10. Changes to This Privacy Policy
Cincinnati Metro Locksmith reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services or website after any modifications indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, your rights, or our data practices, please contact Cincinnati Metro Locksmith using the following details:
Cincinnati Metro Locksmith Address: Clifton Heights, Cincinnati, OH 45219 Email: info@cincinnatimetrolocksmith.com
